Refund policy

REFUND POLICY

No Returns, No Refunds

At Lucyhair.Boutique, all sales are final. Due to the nature of our hair products and for hygiene and safety reasons, we do not accept returns, exchanges, or offer refunds on any purchases.

Why We Have This Policy

Our hair bundles are premium quality products that come into direct contact with the body. To ensure the health and safety of all our customers, we cannot accept returned items under any circumstances.

Before You Purchase

We encourage you to carefully review all product details, including:

• Hair type and texture
• Length and weight
• Color and quality grade
• Care instructions

If you have any questions about our products before making a purchase, please contact us at lucyhair.boutique@gmail.com. Our team is happy to help you choose the right product for your needs.

Damaged or Defective Items

In the rare event that you receive a damaged or defective product, please contact us within 48 hours of delivery at lucyhair.boutique@gmail.com with:

• Your order number
• Photos of the damaged or defective item
• A detailed description of the issue

We will review your claim and, if approved, provide a replacement or store credit at our discretion.

Contact Us

If you have any questions about this policy, please contact us at: Email: lucyhair.boutique@gmail.com